Frequently Asked Questions
Everything you need to know about our luxury outdoor apparel and accessories.
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days. We also offer an express delivery option at checkout for 1-2 day arrival.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
Are your materials sustainably sourced?
Yes, Sussex Bell Tents is committed to ethical fashion. We use 100% organic cotton and recycled polyester in our signature outdoor clothing lines.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our dimensions for the perfect fit.
Do you offer international shipping?
Currently, we ship to the UK, Europe, and North America. Customs fees and international shipping rates are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for those who prefer to pay in interest-free installments.